Ambivalence - Miller & Rollnick
Consider... that most people who need to make a change are ambivalent about doing so. They see both reasons to change and reasons not to. They want to change and they don't want to, all at the same time. It is a normal human experience. In fact, it is an ordinary part of the change process, a step along the way. If you're ambivalent, you're one step closer to changing.
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