Chi Pham
- Stakeholder benefits
As illustrated in the Stakeholder analysis, the insider, outsider and others all can benefit from this project. Specifically, the safer and more pleasant service will be delivered to the customers and community. It also formulates the motivating and competitive working environment for the staff. Besides, the better public bus service can strengthen and positively result in the long term impact on Hanoi Transerco's reputation and the Vietnamese public bus transportation as well.
